Business Practices Permissible to Landlords in Selecting Prospective Tenants for Residential Accommodation
On this page
Current legal reference synchronized from Ontario e-Laws. Open a Learning Centre walkthrough if you need the steps and form numbers. The statute text below is the legal wording.
Who this affects. Tenants, landlords and anyone answering an LTB notice or application.
Guides on this site.
- How to respond to an eviction notice in Ontario
- How to file a tenant application at the LTB
- How landlords start a non-payment case at the LTB
- How to ask a landlord for repairs in Ontario
Government text current to 2026-10-29.
Confirm a critical date on the official source after you read this page.
Public legal information, not legal advice. For advice, contact a lawyer or licensed paralegal who works in this area.
O. Reg. 290/98: BUSINESS PRACTICES PERMISSIBLE TO LANDLORDS IN SELECTING PROSPECTIVE TENANTS FOR RESIDENTIAL ACCOMMODATION, Under: Human Rights Code, R.S.O. 1990, c. H.19
Human Rights Code
ontario REGULATION 290/98
BUSINESS PRACTICES PERMISSIBLE TO LANDLORDS IN SELECTING PROSPECTIVE TENANTS FOR RESIDENTIAL ACCOMMODATION
Consolidation Period: From March 8, 2018 to the e-Laws currency date.
Last amendment: 95/18.
Legislative History: 31/00, 646/00, 284/05, 95/18.
This is the English version of a bilingual regulation.
1. (1) A landlord may request credit references and rental history information, or either of them, from a prospective tenant and may request from a prospective tenant authorization to conduct credit checks on the prospective tenant. O. Reg. 290/98, s. 1 (1).
(2) A landlord may consider credit references, rental history information and credit checks obtained pursuant to requests under subsection (1), alone or in any combination, in order to assess the prospective tenant and the landlord may select or refuse the prospective tenant accordingly. O. Reg. 290/98, s. 1 (2).
(3) A landlord may request income information from a prospective tenant only if the landlord also requests information listed in subsection (1). O. Reg. 290/98, s. 1 (3).
(4) A landlord may consider income information about a prospective tenant in order to assess the prospective tenant and the landlord may select or refuse the prospective tenant accordingly only if the landlord considers the income information together with all the other information that was obtained by the landlord pursuant to requests under subsection (1). O. Reg. 290/98, s. 1 (4).
(5) If, after requesting the information listed in subsections (1) and (3), a landlord only obtains income information about a prospective tenant, the landlord may consider the income information alone in order to assess the prospective tenant and the landlord may select or refuse the prospective tenant accordingly. O. Reg. 290/98, s. 1 (5).
2. (1) A landlord may require a prospective tenant to obtain a guarantee for the rent. O. Reg. 290/98, s. 2 (1).
(2) A landlord may require a prospective tenant to pay a security deposit in accordance with sections 105 and 106 of the Residential Tenancies Act, 2006. O. Reg. 290/98, s. 2 (2); O. Reg. 95/18, s. 1.
3. In selecting a prospective tenant, a landlord of a rental unit described in paragraph 1, 2, 3 or 4 of subsection 7 (1) or subsection 8 (1) of the Residential Tenancies Act, 2006 may request and use income information about a prospective tenant in order to determine a prospective tenant’s eligibility for rent in an amount geared-to-income and, when requesting and using the income information for that purpose only, the landlord is not bound by subsections 1 (3) and (4). O. Reg. 290/98, s. 3; O. Reg. 646/00, s. 1; O. Reg. 95/18, s. 2.
4. Nothing in this Regulation authorizes a landlord to refuse accommodation to any person because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or the receipt of public assistance. O. Reg. 290/98, s. 4; O. Reg. 31/00, s. 1; O. Reg. 284/05, s. 1; O. Reg. 95/18, s. 3.
5. Omitted (provides for coming into force of provisions of this Regulation). O. Reg. 290/98, s. 5.
