What to do if a collection agency contacts you in Ontario

This page is a public educational walkthrough. It is not a retainer, a court form, or a promise about your result.

1. Ask who is calling and which account

   Request details in writing.

2. Collectors have conduct limits

   Those rules are on the Collection Agencies shelf.

3. Disputes belong in writing

   Keep copies.

Official law on this site: collection-agencies-your-rights.

Disclaimer: Know The Law publishes legal information for the public, not legal advice. Court forms, fees and filing channels change. Read the official statute text linked from each page before you act. We do not represent you and we do not file documents for you.